Question 1

How fresh is the data?

Accepted Answer

Competitor rates are tracked daily across tonight plus the next 32 nights, and the dashboard shows exactly when the data was last updated.

Question 2

Can I change my competitors?

Accepted Answer

Yes. Your comp set is editable at any time — keep up to 4 competitors active at once and swap them as your market changes.

Question 3

What do I actually get?

Accepted Answer

A live dashboard with the daily rate grid, suggested rates per stay date, market signals, and email alerts when a competitor moves beyond your threshold.

Question 4

Can I cancel anytime?

Accepted Answer

Yes. Eratez Pro is €29/month with no commitment. Cancel from your billing settings at any time.

Question 5

Why is my property profile locked?

Accepted Answer

Once tracking starts, your own property profile is locked so your trends stay consistent and comparable. Contact us if you need to change it.

Question 6

Do you support multiple properties?

Accepted Answer

Eratez Pro is designed for a single property. Contact us for multi-property arrangements.

Question 7

How is competitor data sourced?

Accepted Answer

Eratez collects publicly listed pricing from Booking.com listings for your selected competitors over the next 33 days.

Common questions